Complaints Policy

Complaints Policy

If you have concerns about our application process, please do not hesitate to let us know. We will do our best to resolve any complaints or concerns informally, reasonably and as quickly as possible. In the first instance, please contact our Operations Manager by letter or e-mail:

The MSE Charity, c/o Moneysupermarket Group, 1 Dean Street, London, W1D 3RB.

Email Address - info@msecharity.com